Beyond TQM
Type
Book
Authors
ISBN 10
0471939676
ISBN 13
9780471939672
Category
Quality
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Publication Year
1993
Publisher
Pages
303
Description
Presents a complete analysis regarding the strengths and weaknesses of Total Quality Management (TQM) and explores the opportunities and misconceptions that come with it. Features a diverse set of case studies which show TQM in action. A wealth of games and exercises enable readers to test and develop their understanding of this contemporary management philosophy. - from Amzon
Number of Copies
1
