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Tag:
Customer Relations
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Page 1 of 1
Title
Authors/Editors
Publisher
Type
Copies
Jeffrey Gitomer's Little Teal Book of Trust: How to Earn It, Grow It, and Keep It to Become a Trusted Advisor in Sales, Business and Life
Edition
:
1
Year
:
2008
ISBN
:
0137154100
ISBN 13
:
9780137154104
Call No
:
14-Trust
Jeffrey Gitomer
FT Press
Books
1
Measure What Matters: Online Tools For Understanding Customers, Social Media, Engagement, and Key Relationships
Edition
:
1
Year
:
2011
Katie Delahaye Paine
Wiley
Books
1
Measure What Matters: Online Tools For Understanding Customers, Social Media, Engagement, and Key Relationships
Edition
:
1
Year
:
2011
Call No
:
8-measurement
Katie Delahaye Paine
Wiley
Books
1
The Apple Experience: Secrets to Building Insanely Great Customer Loyalty
Edition
:
1
Year
:
2012
Call No
:
2-Corporate
Carmine Gallo
McGraw-Hill Education
Books
1
The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction and Value
Year
:
1997
Call No
:
24-Quality
W. Earl Sasser
Leonard A. Schlesinger
James L. Heskett
Free Press
Books
1
Value-Added Customer Service: The Employee's Guide for Creating Satisfied Customers
Year
:
1996
ISBN
:
0809231905
ISBN 13
:
9780809231904
Call No
:
24-Quality
Tom Reilly
Contemporary Books
Books
1