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Marketing
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Page 1 of 2
Title
Authors/Editors
Publisher
Type
Copies
The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction and Value
Year
:
1997
Call No
:
24-Quality
W. Earl Sasser
Leonard A. Schlesinger
James L. Heskett
Free Press
Books
1
The Apple Experience: Secrets to Building Insanely Great Customer Loyalty
Edition
:
1
Year
:
2012
Call No
:
2-Corporate
Carmine Gallo
McGraw-Hill Education
Books
1
Jeffrey Gitomer's Little Teal Book of Trust: How to Earn It, Grow It, and Keep It to Become a Trusted Advisor in Sales, Business and Life
Edition
:
1
Year
:
2008
ISBN
:
0137154100
ISBN 13
:
9780137154104
Call No
:
14-Trust
Jeffrey Gitomer
FT Press
Books
1
Strategic Performance Management
Edition
:
1
Year
:
2006
ISBN
:
0750663928
ISBN 13
:
9780750663922
Call No
:
11-performance management
Bernard Marr
Dina Gray
Routledge
Books
1
Brand for Talent: Eight Essentials to Make Your Talent as Famous as Your Brand
Edition
:
1
Year
:
2009
Call No
:
13-talent
Mark Schumann
Libby Sartain
Jossey-Bass
Books
1
The Frontiers of Excellence: Learning from Companies That Put People First
Year
:
1994
ISBN
:
1857880404
ISBN 13
:
9781857880403
Call No
:
7-HR
Robert H. Jr. Waterman
Nicholas Brealey Publishing
Books
1
Developing Business Strategies
Edition
:
6
Year
:
2001
ISBN
:
0471064114
ISBN 13
:
9780471064114
Aaker
Wiley
Books
1
How To Use Innovation and Creativity in the Workplace (How To: Academy Book 6)
Edition
:
Main Market Ed.
Year
:
2017
Call No
:
24-Innovation
Patrick Collister
Bluebird
Books
1
Brand for Talent: Eight Essentials to Make Your Talent as Famous as Your Brand
Edition
:
1
Year
:
2009
Mark Schumann
Libby Sartain
Jossey-Bass
Books
1
25 Need-to-Know MBA Models
Edition
:
1
Year
:
2017
Julian Birkinshaw
Ken Mark
FT Publishing International
Books
1
1
2