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  Title Copies
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary (Business Books) 
Edition: 1 
Year: 2006 
Call No: 2-Corporate 
 1 
The Apple Experience: Secrets to Building Insanely Great Customer Loyalty 
Edition: 1 
Year: 2012 
Call No: 2-Corporate 
 1 
Strategic Performance Management 
Edition: 1 
Year: 2006 
ISBN: 0750663928 
ISBN 13: 9780750663922 
 1 
The Frontiers of Excellence: Learning from Companies That Put People First 
Year: 1994 
ISBN: 1857880404 
ISBN 13: 9781857880403 
Call No: 7-HR 
 1 
The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction and Value 
Year: 1997 
Call No: 24-Quality 
 1 
How To Use Innovation and Creativity in the Workplace (How To: Academy Book 6) 
Edition: Main Market Ed. 
Year: 2017 
Call No: 24-Innovation 
 1 
Jeffrey Gitomer's Little Teal Book of Trust: How to Earn It, Grow It, and Keep It to Become a Trusted Advisor in Sales, Business and Life 
Edition: 1 
Year: 2008 
ISBN: 0137154100 
ISBN 13: 9780137154104 
Call No: 14-Trust  
 1 
25 Need-to-Know MBA Models 
Edition: 1 
Year: 2017 
 1 
Brand for Talent: Eight Essentials to Make Your Talent as Famous as Your Brand 
Edition: 1 
Year: 2009 
Call No: 13-talent  
 1 
HBR's 10 Must Reads on Emotional Intelligence (with featured article What Makes a Leader? by Daniel Goleman)(HBR's 10 Must Reads) 
Edition: 1 
Year: 2015 
ISBN: 1633690199 
ISBN 13: 9781633690196 
Call No: 40-Leadership 
 1 
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