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Category: Quality [ All ]

Page 2 of 2

  Title Copies
The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction and Value 
Year: 1997 
Call No: 24-Quality 
 1 
Beyond TQM 
Edition: 1 
Year: 1993 
ISBN: 0471939676 
ISBN 13: 9780471939672 
Call No: 24-Quality 
 1 
Let's Talk Quality: 96 Questions You Always Wanted to Ask Phil Crosby 
Edition: First 
Year: 1989 
ISBN: 0070145652 
ISBN 13: 9780070145658 
Call No: 24-Quality 
 1 
The 21st Century Organization: Reinventing Through Reengineering (Warren Bennis Executive Briefing Series) 
Edition: 1 
Year: 1995 
ISBN: 0893842737 
ISBN 13: 9780893842734 
Call No: 24-Quality 
 1 
Total Quality Management 
Call No: 24-Quality 
 1 
Multinational Corporate Strategy and TQM 
Call No: 24-Quality 
 1 
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