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Publisher: HRD Press [ All ]

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  Title Copies
Taking Care of Business: 101 Ways to Keep Your Customers Coming Back, without Whining, Groveling or Giving away the Store 
Year: 1998 
ISBN: 0943210070 
ISBN 13: 9780943210070 
Call No: 37-management 
 1 
The Manager's Pocket Guide to Performance Management (Manager's Pocket Guide Series) 
Edition: Poc 
Year: 1997 
ISBN: 0874254191 
ISBN 13: 9780874254198 
 1